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Beach Room 326

Beach Room 326

1 Bedroom(s)       1 Bathroom(s)       Sleeps 4       Add to favorites
 

Enjoy 250' of gorgeous sugar sand frontage on beautiful East Grand Traverse Bay! Each smoke free, professionally decorated, 1 bedroom, 1 bath unit at the Beach Condominium Hotel includes over 750 SqFt of living space, a fully equipped kitchen, a whirlpool tub, a private deck, unlimited panoramic views of the Bay and simply spectacular sunsets! Plus, there’s also the heated outdoor pool, grand whirlpool spa, Dish Network HD Programming, free Wi-Fi access and daily housekeeping services.

Amenities

Guest Reviews of beach room 326

Traverse City , MI

Dirty, had to change rooms

I originally booked room 321. Upon arrival we checked in to a disgusting dirty room that smelled terrible. There was sand all over the floor, the carpet did not look vacuumed. There was dirty handprints all over the refridgerator door and handle, as well as the walls throughout. There were crumbs in all the kitchen drawers. Bathroom toilet and sink dirty looking. The bed had a fitted sheet that was upside down and not even on the bed. The pool was closed, I had called and tried to get a straight answer if the pool would be open or closed for our trip but Autumn gave us the run around on that. My husband called to complain about the dirty room and we were offered 326. We took it because although its outdated it was cleaner and smelled better. Room 326 has nails sticking out of the balcony that needs to be repaired, air conditioner sounds like a freight train, door wall frame is bent so the sliding door does not lock or close all the way. Peeling wall paper in the bathroom, stains all over the carpet. This is not what I signed up for or thought I was paying for. The place is falling apart. Gross moldy smelly chairs on the beach, peeling deck all over the complex. Siding hanging off the building, foot shower on one side of the building broken. I went down to the office twice to find Autumn to ask for some money back, she was no where to be found. Went to talk to her at check out and the office door was locked with a sign with her phone number. I emailed the night I returned home asking for money back with no response of course. Terrible way to do business. If I don't hear back in the next 3 days from someone refunding some of my money I will be writing bad reviews on every site I can find. Really a shame, this place used to be very nice.
1 out of 5 stars

July 10 Weekend

We had a great time. The condo location was great right off the water. The room itself was nice and comfortable. The staff was very nice and accommodating. We’re definitely coming back herr.
5 out of 5 stars
Manager Response:
Hi Ron, Thank you for your kind review! I am so glad you were able to come and relax on East Bay. We look forward to your next trip to Traverse City! As always, stay well! Kindly, Autumn Adams General Manager

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