Cancellations made more than 60 days prior to arrival assessed a 20% handling fee. No cancellations or changes allowed within 60 days of arrival. Weather, lack of snow, poor skiing conditions, health difficulties, or transportation delays do not qualify for partial or pro-rated refunds. No cancellations on important holidays (Christmas, New Years, Presidents Week). We strongly advise getting travel insurance. Please call CSA Insurance at 1-866-999-4018 if you have any queries about coverage.