Cancellation Policy    Contact Us    |    Reservations: (231) 582-3000

Cancellation Policy

Policies Regarding Your Stay

Memorial Day to Labor Day
The cancellation policy, should you cancel your reservation between the time you make your reservation and 7 days prior to 4:00 pm on the date of your arrival, you will be charged a $25 processing fee. If you cancel within 7 days of your arrival, the entire deposit will be forfeited.

Labor Day to Memorial Day
Should you cancel your reservation for any reason, you will be charged a $25 processing fee.

You may change the dates of your stay without any fee, but we cannot guarantee the same rate or the same room availability.

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Find out if you can cancel your stay.
Before you book, you might need to have some peace of mind, or you might need to cancel right now. Here’s how to find out what the cancellation policy is for your stay: Click here.

Before you buy: You can find cancellation information on this page, and during the booking process before you pay for the hotel room.

It is time to book your flight.
As soon as you start canceling, we can show you how much money you will get back. Depending on how long you stay, when you cancel, and the cancellation policy that applies to your reservation, you may get some of your money back, but not all of your money.

Make sure you know how refunds work if you don’t show up for an event. Remember that the amount you get back will never be more than the amount you paid at the time you cancel. Find out more about refund amounts here.